First: This is a team project.
--Everyone works on the solution.
--Everyone works on the presentation.

Second: Use the decision-making process.
--What are the relevant facts.
--How serious is this problem?
--What is the core cause of this problem?
--What is your proposed solution?

Third: Present your case.
--Divide the work.
--Present your case to the class.

Accused of Discrimination "He did what?" you shout into the phone. "You heard me. He filed a discrimination complaint because you didn't pick him for that lead job last week. Why don't you come up right after lunch and we'll talk about it." You hang up the phone, uncomfortable about the tone in your boss's voice. This sounds like trouble. Henry Macias has always been steady and reliable, but never one of your best workers. Realistically, he shouldn't have expected the job. But he did. What now? ___________________________________

Poor Protected Performer You slam down the phone. Your suspicion confirmed. Your newest employee, a minority group member who got excellent ratings from his last two supervisors, is a nonperformer. Here you are, in the middle of a production crunch and you now have to deal with this! ____________________________________

Threatened Minority Workers "Come on in," you call in response to a quiet knock on your office door. "What can I do for you?" "Well, Mr. Paulsen," replies Nguyen in halting English. I was told something on the floor that didn't sound right., and I thought I should check it out. Someone warned me I'd have trouble if I didn't slow down. I thought you wanted us to work through as many parts as we could, but this guy says there'll be trouble for me if I go too fast. What should I do?" ___________________________________

Employee Accused of Racism "Mr. Jones, I know you haven't had many Hmug employees here, but that's no excuse. Conrad has been discriminating against me." "How," you ask. "He always gives me the dirtiest assignments," Ciao replies. "When I ask for help, he tells me to get it on my own -- but I hear him explaining to all of his men just how to do things. He's made two notes to my file this month for things I couldn't do anything about. If you don't get him to change, I'm going to have to file a complaint." _______________________________________