 --Quite
often
the difference
between getting cooperation and resistance
depends on whether a statment begins with
I
instead
of
You.
"You"
sounds
accusatory, judgemental and threatening.
Most people become defensive and fight
back.
"I"
indicates ownership and responsibility which
promotes
cooperation and
understanding.
_____________________________________________________
|
Using
I
is also less
threatening to
persons of higher
authority.
__________________
|
