Minimum Competency Requirements

All Business Processes are Computerized.



Competence in all major software
applications is expected
of all employees.

-

-- Customer Management: 
____Programs like Access make it
____possible to provide personalized
____customer service.
-- Internet: E-Mail is the new
____ communication standard. Having
____ a home page is expected.
-- Presentation: Programs like
____PowerPoint make it easy to
____ make powerful presentations.
-- Spreadsheets: Programs like
____Excel make it possible to manage
____financial and numerical data.
-- Smartphone: Personal devices now
____make it possible to manage one's
____business or life on the move.
-- Word Processing: Perfect English
____ is expected. Programs like Word
____make it easier to write well.