Herzberg's Motivation-Maintenance Theory

Reward 
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Minimum Required
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Basic Premise: People motivate
themselves to realize Maslow's higher
level needs.
Hygiene factors like, pay,
benefits, physical environment and
leadership style
keep employees on-the-
job but are not motivational.

Motivational Plan: Reward employees
by assigning increased responsibility and
recognition.

Herzberg was the first to recognize the
fact that Scientific Management
designed rewards can
have the opposite
effect.
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