Enemies accumulate.

The goal is to make good things happen
with the least force possible. Unfortunately
that doesn't always work. This course teaches
how to gradually escalate non-verbal, verbal
and written communication until desired
outcomes are achieved - while stirring up as
little enmity as possible.

Upon completion of this Module you will be
able to use a simple three-step process
that makes good things happen with the
least amount of effort and while creating
as few enemies as possible.
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