__ __
Responding
to your recipient's needs
increases the liklihood of
success.
.
|
Recipients may
be...
Supportive: Wants to
help.
Undecided:
Wants to decide.
Hostile:
Wants to put you down.
Focus on the
supportive and
undecided. Hostile people are
seldom swayed by reasoned facts.
______________________________
|
